Shipping Policy

At theskinvibes, we are committed to delivering your skincare and beauty essentials safely and promptly. Please review our shipping policy below for important information regarding delivery timelines, charges, and processes.

1. Order Processing Time

All orders are processed within 1–3 business days after receiving payment.
Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Standard delivery within India takes approximately 3–7 business days depending on your location.
Remote or rural areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be calculated at checkout and are based on the delivery location and total order value.
We may offer free shipping on certain promotional orders or minimum purchase thresholds. Details will be mentioned on the website at the time of purchase.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with tracking details.
You can use the tracking number to monitor your shipment status through the courier partner’s website.

5. Delayed or Lost Orders

While we strive to ensure timely deliveries, we are not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances.
If your order is significantly delayed or appears to be lost, please contact us and we will assist in resolving the issue.

6. Damaged Packages

If you receive a package that appears to be tampered with or damaged, please do not accept it. Immediately notify us at skinvibesnaturals@gmail.com or call 9895199997 so we can address the issue.

7. Shipping Address

Please ensure the shipping address provided is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact

For any questions regarding shipping or your order, feel free to reach out:
📧 Email: skinvibesnaturals@gmail.com
📞 Phone: 9895199997